Aglen Tech & Research

Privacy policy

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Privacy policy

Innovative Software Solutions Tailored to Industry Needs

AGLEN TECH & RESEARCH LTD
7 Bell Yard, London, England, WC2A 2JR
Company number: 15228271
Website: https://www.aglen-tech.com/

Effective date: 12 November 2025
Last updated: 12 November 2025

1. Introduction

AGLEN TECH & RESEARCH LTD (“we”, “us”, “our”, or “the Controller”) respects your privacy and is committed to protecting the personal data of users of the website https://www.aglen-tech.com/ (“the Website”).

This Privacy Policy is drafted in full compliance with the EU General Data Protection Regulation (GDPR) (EU) 2016/679, the UK Data Protection Act 2018 (UK GDPR), and all other applicable data protection laws.

We process personal data lawfully, fairly, and transparently, collect it only for specified, explicit, and legitimate purposes, and do not further process it in a manner incompatible with those purposes.

2. Data Controller

AGLEN TECH & RESEARCH LTD
Address: 7 Bell Yard, London, England, WC2A 2JR
Company number: 15228271
Email: info@aglen-tech.com

We are the controller of your personal data processed through the Website.

3. What Data We Collect

We may collect the following categories of data:

  • Identity Data: (e.g., First name, last name, job title, company). Source: Contact forms, demo requests.
  • Contact Data: (e.g., Email address, phone number, company address). Source: “Contact Us” forms, newsletter sign-up.
  • Technical Data: (e.g., IP address, browser type, operating system, cookies, usage behaviour). Source: Collected automatically when visiting the Website.
  • Communication Data: (e.g., Message content, attachments). Source: Via forms, email, or chat (if implemented).

We do not collect special category (sensitive) personal data through the Website unless explicitly required and consented to (e.g., in healthcare solution demos with prior agreement).

4. How We Collect Your Data

We use different methods to collect data from and about you:

  • Direct interactions: You provide Identity and Contact Data by filling in forms or corresponding with us.
  • Automated technologies: As you interact with the Website, we automatically collect Technical Data about your equipment, browsing actions, and patterns via cookies and similar technologies (see Section 8).

5. Legal Bases for Processing

We process your personal data only when we have a valid legal basis under GDPR:

  • Responding to inquiries or demo requests: Performance of a contract or steps prior to entering a contract (Art. 6(1)(b)).
  • Sending marketing communications (if subscribed): Consent (Art. 6(1)(a)).
  • Improving the Website and user experience: Legitimate interests (Art. 6(1)(f)) – enhancing functionality and security.
  • Compliance with legal obligations: Legal obligation (Art. 6(1)(c)).
  • Analytics and performance monitoring: Legitimate interests (Art. 6(1)(f)) – only with anonymised or consent-based data.

6. How We Use Your Data

We use your personal data for the following purposes:

  • To respond to your inquiries and provide requested information.
  • To manage our relationship with you or your organisation.
  • To send marketing communications (only with your explicit consent).
  • To administer and protect the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting).
  • To deliver relevant content and measure effectiveness of our communications.
  • To comply with legal and regulatory requirements.

7. Data Sharing and Transfers

We may share your data with:

  • Service providers acting as processors (e.g., cloud hosting, email services, analytics) bound by GDPR-compliant contracts.
  • Professional advisers (legal, accounting) under confidentiality obligations.
  • Authorities when required by law.

International transfers: If data is transferred outside the UK/EEA, we ensure appropriate safeguards (e.g., UK Adequacy Regulations, EU Standard Contractual Clauses, or Binding Corporate Rules).

8. Cookies and Tracking Technologies

The Website uses cookies and similar technologies. For detailed information, please see our Cookie Policy (to be published at https://www.aglen-tech.com/cookie-policy).

You can set your browser to refuse cookies or alert you when cookies are being sent. Some features may not function properly without cookies.

9. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Encryption of data in transit (TLS/SSL).
  • Access controls and authentication.
  • Regular security assessments.
  • Staff training on data protection.

Despite these measures, no method of transmission over the internet is 100% secure.

10. Data Retention

We retain personal data only as long as necessary:

  • Contact/inquiry data: Up to 3 years from last interaction.
  • Marketing consent records: Until withdrawal + 1 year for proof.
  • Technical logs: Up to 12 months.
  • Contract-related data: Duration of contract + 7 years (legal requirement).

After expiry, data is securely deleted or anonymised.

11. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to access (Art. 15)
  • Right to rectification (Art. 16)
  • Right to erasure (“right to be forgotten”) (Art. 17)
  • Right to restrict processing (Art. 18)
  • Right to data portability (Art. 20)
  • Right to object (Art. 21)
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise any right, contact us at info@aglen-tech.com. We respond within one month (extendable in complex cases).

12. Children’s Data

The Website is not intended for individuals under 16 years of age. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with a revised “Last updated” date. Material changes will be notified via email or prominent notice on the Website.

14. Contact Us

For any questions about this Privacy Policy or to exercise your rights:

Email: info@aglen-tech.com
Postal address:
Data Protection Officer
AGLEN TECH & RESEARCH LTD
7 Bell Yard, London, WC2A 2JR, United Kingdom

Supervisory Authority (UK): Information Commissioner’s Office (ICO) – https://ico.org.uk
Supervisory Authority (EU): Relevant national data protection authority in your country.